We strongly recommend purchasing tickets in advance online. This will help you avoid queues at the box office. Only remaining tickets will be sold at the box office. On particularly popular days, there is a risk that certain or all time slots will already be sold out.

Tickets for the Garden of Lights and the shuttle bus can only be purchased in advance at lichtergarten.at.

There is a box office on site, but it only sells remaining tickets with a €2 surcharge! On sold-out days or times, it is not guaranteed that you will receive a ticket on site. We recommend buying tickets in advance at lichtergarten.at!

Only card payment is possible at the box office.

No, bookings are not possible.

• Flex ticket: One-time admission on the booked day from the start of operation until 7:30 p.m. at the latest. No time slot restrictions.
• Time slot ticket: Fixed time slot booked for the start of your visit
• Family ticket: Family tickets are valid every Monday and Thursday. Exceptions are Mondays and Thursdays during holidays and public holidays, as there are no family offers during this period! Family tickets include a maximum of 2 adults and 3 children. Please note the exact number of people when booking. It is not possible to add a second or third child at a later date!
• Free admission for children aged 0-5

Rebookings are not possible unless you have purchased the rebooking option with your tickets. Rebookings can be made up to 24 hours before your visit; later rebookings cannot be made.

If you selected the rebooking option when purchasing your ticket, you can send us a new visit date at support@lichtergarten.at transmit.

Please note that rebooking is only possible within the same price category and subject to availability!

Cancellations are excluded.

Children from 0-5 years do not need a ticket.
Children aged 6 to 14 visit the light garden at a reduced price.

Yes, Monday and Thursday (outside of school holidays) are family days at Illumina, when two adults and up to three children can visit the light garden for just €54.

Yes, you can take your dog with you free of charge. The dog must always be kept on a lead.

Dogs are also allowed on the shuttle bus, provided they are on a leash and muzzled and sit under the seat/on your lap/between your legs (not in the aisle!).

There are no discounts on the regular admission prices for these groups of people.

• Laxenburg Card (service or citizen card): Free ticket available on site upon presentation of the card and an ID card.
• Laxenburg Palace annual pass: 50% discount (only applies to annual pass holders) when purchasing tickets in the online shop. Codes are available from Laxenburg Palace Park.
• Lower Austria Card: No discounts, with the exception of limited-time discount promotions advertised on the Lower Austria Card website during their duration.

No, there are no discounts on the regular admission prices for these groups of people.

Yes, there are disabled-accessible toilet facilities in dining area 1 and in Franzensburg.

Persons with disabilities can park directly in front of the entrance at car park 1 (Schlossplatz 1).