FAQ
1. TICKETS
Tickets can only be purchased online at www.lichtergarten.at.
There is no box office:
• Tickets exclusively online
• Flex ticket: One-time access on the booked day from the start of operations until 7:00 pm (Mon-Thu) or 7:30 pm (Fri-Sun, vacations, public holidays) at the latest. Not bound to a time slot
• Time slot ticket: Fixed time slot booked for the start of your visit
• Family ticket: Family tickets are valid every Monday and Thursday. Mondays and Thursdays during the vacations are excluded, as there are no family offers during this time! Family tickets include a maximum of 2 adults and 3 children. Please check the exact number of people when booking. It is not possible to book a second or third child at a later date!
• Free admission for children aged 0-5
Rebookings are excluded. Unless you have purchased the rebooking option with your tickets. Rebooking is possible up to 24 hours before your visit, later rebookings cannot be made.
If you have selected the rebooking option when purchasing your ticket, you can send us your new visit date at support@lichtergarten.at transmit.
Please note that rebooking is only possible to the same price category and subject to availability!
Yes, but the dog must always be on a lead.
• Laxenburg Card (service or citizen card): Free ticket on site upon presentation of the card and ID.
• Laxenburg Castle Annual Pass: 50% discount (only valid for annual pass holders)
• Niederösterreich Card: No discounts
2. WEATHER
Yes, the Garden of Lights is open in all weathers. Should it nevertheless be closed, this will be indicated on the website. In such rare cases, tickets remain valid. You will be contacted by our helpdesk team (support@lichtergarten.at) and informed about the next steps.
3. PARKING
Yes, you can use car parks P1, P2 and P3, whereby P1 is reserved especially for people with disabilities.
P2:
• Münchendorferstraße 5, 2361 Laxenburg
• Approx. 8 min walk to the main entrance
P3:
• Münchendorferstraße 7a, 2361 Laxenburg
• Approx. 15 min. walk to the main entrance
4. ROUTE
The circular route is approx. 3 kilometres long. Depending on your walking speed, you will need approx. 1.5 - 2 hours.
The last admission is
Monday to Thursday at 19:00
Friday to Sunday, during vacations and on public holidays at 7:30 pm.
Park closes at 22:00.
5 GASTRO
6. SAFETY
Do you have any additional questions?
You can reach us by telephone at the following times: Monday to Friday: 10:00 - 15:00
